Terms & Conditions

Last Updated: May 26, 2026.

These Terms and Conditions constitute a legally binding agreement between you ("User," "Player," or "You") and ColdBet ("we," "us," or "our"). By accessing or using the services provided at cold-bet.co, you agree to be bound by these terms. If you do not agree with any part of these terms, you must discontinue your use of our services immediately.

1. Eligibility and Registration

1.1 Age Restriction: You must be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is higher, to use our services. We reserve the right to request proof of age and identity at any time.

1.2 Regional Compliance: Our services are intended for residents of Canada where online gambling is permitted. By registering, you confirm that you are accessing our site from a location where it is legal to do so. You are solely responsible for ensuring that your participation in online betting complies with your local provincial laws and regulations.

1.3 Account Creation: You may create only one account per person, household, or IP address. You are responsible for maintaining the security of your login credentials. Any activity occurring under your account is considered your responsibility.

1.4 Verification: To comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, you must provide accurate and truthful personal information during registration. This includes your legal name, residential address, and valid contact information. Failure to provide accurate information may lead to the suspension or termination of your account.

2. Account Management and Security

2.1 Prohibited Activities: You agree not to engage in any fraudulent activity, including the use of bots, automated software, or collusion with other players. Any attempt to manipulate games, including "sniping" or exploiting technical vulnerabilities, will result in immediate account closure and the forfeiture of all winnings.

2.2 Account Closure: We reserve the right to suspend or terminate your account at our discretion if we suspect a breach of these terms. You may request to close your account at any time by contacting our support team at [email protected].

2.3 Dormant Accounts: Accounts inactive for a period of 12 consecutive months may be subject to a maintenance fee or closure, in accordance with applicable provincial regulations.

3. Financial Transactions and Deposits

3.1 Currency: All transactions are processed in Canadian Dollars (CAD/CA$). You are responsible for any currency exchange fees incurred if your funding source is denominated in a different currency.

3.2 Payment Methods: We support various payment methods preferred by Canadians, including Interac e-Transfer, Interac Online, iDebit, InstaDebit, Visa, Mastercard, and selected cryptocurrencies.

3.3 Deposits: Funds must be deposited from an account or card held in your name. We do not accept payments from third-party sources. Minimum and maximum deposit limits apply and are clearly stated in your account dashboard.

3.4 Withdrawals: Withdrawals are processed back to the original method of deposit where possible. Before your first withdrawal, you must complete the KYC verification process. Standard processing times vary based on the payment method used, with Interac e-Transfer typically offering the fastest results. We reserve the right to perform additional security checks for large withdrawals.

4. Bonuses and Promotions

4.1 General Terms: All bonuses are subject to specific terms and conditions. Players are required to opt-in to promotions, as per regulatory guidelines for the Ontario market and broader Canadian standards.

4.2 Wagering Requirements: Standard bonuses typically carry a wagering requirement of 30x to 40x the bonus amount, unless otherwise specified. Not all games contribute equally to wagering requirements; for instance, slots often contribute 100%, while table games like blackjack or roulette may contribute significantly less.

4.3 Bonus Abuse: Engaging in "bonus hunting" or any pattern of play designed to guarantee profit from bonuses is strictly prohibited. If we determine that a player is abusing bonus schemes, we reserve the right to void all winnings derived from such bonuses and restrict future promotional eligibility.

4.4 Progressive Jackpots: Winnings from progressive jackpots, such as those found on titles like Mega Moolah, are paid in full subject to internal verification procedures.

5. Responsible Gambling

5.1 Our Commitment: We take responsible gambling seriously. We provide tools to help you manage your play, including deposit limits, loss limits, session time reminders, and self-exclusion options.

5.2 Seek Help: If you or someone you know is struggling with gambling, please reach out to professional services. Residents of Ontario can contact ConnexOntario at 1-866-531-2600. Nationally, the Problem Gambling Helpline can be reached at 1-888-230-3506. You may also visit iGamblingOntario.ca for additional resources.

5.3 Self-Exclusion: You have the right to request a temporary or permanent self-exclusion from our platform. Once implemented, you will be unable to access your account or receive promotional materials.

6. Sports Betting Rules

6.1 Market Fairness: We offer markets on popular sports including NHL, CFL, NBA, and MLB. Bets are settled based on official league statistics. In the event of a game postponement or cancellation, bets will be settled according to league-specific rules (e.g, if a game is abandoned, outcomes may be voided if the game is not completed within a set timeframe).

6.2 Betting Limits: We reserve the right to set individual betting limits on specific markets or for specific users.

6.3 Prohibited Behavior: "Chirping" or harassing other players or our staff is prohibited. We strive to maintain a fair environment, whether you are trying to "snipe" a massive jackpot or show off your "dangles" at the virtual blackjack table.

7. Anti-Money Laundering (AML) and Legal Compliance

7.1 AML Policy: We strictly adhere to Canadian federal and provincial anti-money laundering laws. We monitor all transactions for suspicious activity. Any activity deemed suspicious will be reported to the appropriate regulatory authorities without prior notice to the User.

7.2 Identity Verification: You authorize us to conduct identity checks using third-party verification services to confirm your age, identity, and residential address.

8. Intellectual Property

8.1 Ownership: All content, software, graphics, and design elements on cold-bet.co are the exclusive property of ColdBet or its licensors. Unauthorized reproduction or use of our intellectual property is prohibited.

9. Liability and Indemnification

9.1 Limitation of Liability: ColdBet is not liable for any losses, including loss of data or profit, arising from your use of our services or website downtime. We provide our services on an "as-is" and "as-available" basis.

9.2 Indemnity: You agree to indemnify and hold ColdBet harmless from any claims, damages, or costs (including legal fees) arising from your breach of these Terms and Conditions.

10. Dispute Resolution

10.1 Internal Process: If you have a complaint, please contact [email protected]. We aim to resolve all disputes internally within 14 business days.

10.2 Jurisdiction: These Terms and Conditions are governed by the laws of the province where our operations are registered or licensed, and applicable Canadian federal law. Any disputes not resolved internally shall be submitted to the exclusive jurisdiction of the courts located in that jurisdiction.

11. Final Provisions

11.1 Amendments: We may update these terms periodically. We will make reasonable efforts to notify you of significant changes; however, it is your responsibility to review these terms regularly. Continued use of our site constitutes acceptance of the modified terms.

11.2 Entire Agreement: These terms, alongside our Privacy Policy and any specific rules for games or promotions, constitute the entire agreement between you and ColdBet regarding the use of our services.

11.3 Severability: If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.

11.4 Contact Information: If you have any questions regarding these Terms and Conditions, please contact us via email at [email protected]. Our team is dedicated to providing bilingual support to accommodate the needs of our players across Canada, including our French-speaking community in Quebec.

11.5 Communication: By registering, you consent to receive communications from us via email and SMS. You can opt out of marketing communications at any time through your account settings or by contacting our support team.

11.6 No Waiver: Our failure to enforce any provision of these terms at any time does not constitute a waiver of our right to enforce such provision in the future.

11.7 Force Majeure: We are not responsible for any delay or failure in performance resulting from events beyond our reasonable control, including but not limited to internet outages, server failures, or acts of government.

By clicking "Accept" or continuing to use the site, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. You confirm that your use of this service is purely for entertainment purposes and that you are aware of the risks associated with online gambling. Whether you are aiming for a "snipe" on the slots or analyzing the latest NHL odds, we wish you a positive experience on ColdBet. Stay safe, play smart, and remember to gamble responsibly.